Refund Policy
Last updated 3 July 2026.
1. Free during beta
While EOI Track is in beta, every feature is free for signed-in users and we do not take any payment. You don’t need a card, and there is nothing to refund.
2. Paid Plus (when it launches)
EOI Track Plus will be a recurring subscription. If a free trial is offered, we’ll collect a payment method up front and the subscription begins automatically when the trial ends unless you cancel before then — cancel during the trial and you are not charged.
3. Cancelling
You can cancel Plus at any time from your billing portal. Cancelling stops future charges and your Plus access continues until the end of the period you’ve already paid for. We do not automatically refund the remaining part of a current billing period.
4. Refunds
Because Plus is a low-cost digital service you can cancel any time, we generally don’t provide partial refunds for a period already started. If you were charged in error, were charged after cancelling, or something clearly went wrong, contact us and we’ll make it right.
5. Your consumer rights
Nothing in this policy limits your rights under the Australian Consumer Law. If a service is faulty or not as described, you may be entitled to a remedy that this policy cannot exclude.
6. Contact
Billing question or refund request? Email dipangshud@gmail.com or use Send us a message.
Payments (when live) are processed by Stripe. EOI Track is independent and unofficial — general information from public data, not migration advice.